IndiGo Tech Glitch Sparks Chaos at Bengaluru Airport: Passengers Compare Scene to ‘Crowded Supermarket’

IndiGo Tech Glitch Sparks Chaos at Bengaluru Airport: Passengers Compare Scene to ‘Crowded Supermarket’

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IndiGo Airlines experienced a chaotic day at Bengaluru Kempegowda International Airport after a major technical IndiGo tech glitch on Saturday led to significant disruptions, long queues, and frustrated passengers. The issue arose at around 12:30 PM, affecting the airline’s check-in and baggage drop systems. Within an hour, IndiGo confirmed a "temporary system slowdown" across its entire network, sparking widespread frustration, especially during the busy festive season.

Festive Season Travel in Turmoil

As passengers poured into the airport, hoping to catch flights for holiday getaways, the sudden breakdown of systems couldn’t have come at a worse time. Travellers who booked tickets well in advance for the festive season found themselves stuck in long lines, with the airport atmosphere being compared to a "crowded supermarket" on social media.

Passenger Frustrations Mount

Social media quickly lit up with complaints from stranded passengers, many sharing images of the packed airport terminals. One frustrated traveller tweeted, “Booked a last-minute flight because I desperately needed to get home ASAP—only for the servers to crash and the flight to be delayed. Now, instead of zooming through the skies, I’m stuck in an airport purgatory where the only thing flying is my patience… out the window. #indigo.”

IndiGo Responds

IndiGo tech glitch IndiGo issued an apology soon after, acknowledging the technical glitch and promising a swift resolution. While the airline worked to rectify the problem, the delay led to a ripple effect across several airports, leaving many frustrated by the disrupted festive plans.

A Reminder for Travellers

IndiGo tech glitch With increasing demand during festive seasons, travellers are advised to prepare for unforeseen disruptions, even with reliable airlines like IndiGo. As the airline works to restore its systems, passengers are encouraged to stay informed via official updates.

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